10Web vs Network Solutions: guide for 2024

Final verdict

Looking over 10Web vs. Network Solutions, the two providers each have unique strengths and areas where they could improve.

• 
  10Web (Overall grade: 8.8)
  
  offers an impressive array of features, particularly for WordPress users and agencies. Its use of AI tools stands out, providing an advanced website builder, SEO tools, and marketing strategy generators that streamline the user experience. 10Web’s infrastructure leverages Google Cloud, ensuring a 99.99% uptime guarantee and advanced speed-boosting techniques that result in excellent performance. The platform’s security measures, such as 24/7 monitoring, DDoS attack prevention, and automatic SSL renewals, contribute to its reliability. However, the cost might be higher than some competitors, which could be a consideration for budget-conscious users.
• 
  Network Solutions (Overall grade: 7.4)
  
  offers reliable hosting services with a 99.9% uptime guarantee and extensive security features like daily malware scans and SiteLock. It provides a variety of plans, including affordable entry-level options, making it suitable for users seeking basic hosting services. While the traditional control panel and support for multimedia websites with generous disk space are positives, the platform lacks the advanced optimization features and AI tools found in 10Web. Additionally, user feedback often raises concerns about customer service responsiveness and higher costs due to frequent upselling.

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner 10Web: Best-in-class uptime and next-generation infrastructure.

10Web guarantees an impressive 99.99% uptime leveraging Google Compute Engine. Its infrastructure utilizes high-quality servers, SSDs, and the latest PHP version, ensuring fast and reliable website performance. With 12 data centers worldwide and elastic scaling, 10Web offers minimized data transfer times and optimal resource management.

Network Solutions offers a 99.9% uptime guarantee with solid test results. Despite proprietary control panel limitations, its Unix servers assure strong reliability, especially given the notable uptime performance from long-term monitoring. However, the experience falls short of the 10Web offerings.

🏆 Winner
10Web: Advanced performance and optimization features.

In comparing the general performance of 10Web and Network Solutions, several key areas stand out. 10Web leverages Google Cloud’s high-quality servers and SSDs for faster load times and boasts a 99.99% uptime guarantee. Speed optimization techniques like CSS, HTML, and JS minification are built-in, along with dynamic caching methods such as FastCGI and full-page cache provided through Cloudflare Enterprise CDN. 10Web also automates performance improvements, ensuring high PageSpeed scores. On the other hand, Network Solutions offers reliable uptime with 99.9% and includes daily malware scans and a comprehensive security suite, but lacks the advanced speed-boosting features found in 10Web.

Website Speed

10Web excels in website speed by achieving a 90+ PageSpeed score using advanced optimization techniques. These include image and video lazy loading, font swap, and full-page caching. The platform ensures faster load times by utilizing Google Cloud’s top servers and the latest PHP 8. Network Solutions, while reliable, does not have the same in-depth optimization mechanisms but does include daily malware scans and SSL certificates to maintain a secure browsing experience.

Scalability

Regarding scalability, 10Web offers elastic scaling, automatically ramping up resources to handle traffic spikes. This service is cost-effective, charging only $2 for every extra 10,000 visitors or 5GB SSD storage. Network Solutions does not offer specific details about automatic scaling or dedicated servers. Upgrading plans in Network Solutions may be necessary for handling increased traffic, but detailed costs and processes are not mentioned.

🏆 Winner
10Web: A comprehensive hosting service with robust security features and automatic renewals.

Both 10Web and Network Solutions, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web ensures strong technical security through features like free SSL certificates which automatically renew and encrypted communications, credentials, and backups. It also supports the latest PHP versions that can be managed easily via the dashboard. Network Solutions, on the other hand, offers a range of SSL certificates, including wildcard and extended options with high guarantees up to $1 million. Both providers offer malware protection, but Network Solutions emphasizes daily malware scans and immediate removal through SiteLock. However, 10Web’s malware removal and regular security scans performed weekly provide continuous safeguarding of hosted sites, highlighting its commitment to a secure environment.

Operational security measures:

10Web employs 24/7 system monitoring for uptime and threat prevention, including DDoS attack detection and login attempt limits. Two-factor authentication (2FA) and strong password requirements are enforced for additional security. Network Solutions offers daily malware scanning and tools like CodeGuard for automatic backups and nsProtect for business verification. While effective, Network Solutions does not specify round-the-clock monitoring, relying instead on daily scans. 10Web’s approach, with constant system checks and immediate re-authentication for sensitive actions, contributes to higher operational security.

Compliance and certifications:

10Web is in the process of providing detailed GDPR compliance and uses PCI-compliant payment processors like PayPal and Stripe. Network Solutions emphasizes SSL certificates as a critical aspect of GDPR and PCI compliance but does not explicitly detail GDPR policies. For broader compliance like HIPAA, neither hosting service specifies relevant features. Thus, while 10Web shows a proactive approach toward GDPR and PCI compliance, specific details are still under development.

🏆 Winner: 10Web: Superior features and AI tools for enhanced website management

Both 10Web and Network Solutions offer unique advantages for web hosting, yet they cater to different needs. 10Web stands out with its AI-powered tools, enhancing website creation and optimization effortlessly. It provides an AI Website Builder, AI SEO tools, and AI Marketing Strategy Generator, making it highly user-friendly for both novices and professionals. Additionally, the managed WordPress hosting from 10Web includes a 99.99% uptime guarantee, automatic backups, and an advanced staging environment, features that ensure robust performance and ease of use. On the other hand, Network Solutions offers a more traditional approach, with key attractions like competitive pricing and reliable uptime guaranteed at 99.9%. Their various plans include unlimited disk space and websites for higher-tier packages, offering flexibility that could appeal to larger businesses needing extensive server resources.

Network Solutions’ entry-level package is more affordable, which could attract budget-conscious users. However, 10Web justifies its pricing through advanced features like Cloudflare Enterprise CDN, automatic image optimization, and extensive developer-friendly tools. Network Solutions emphasizes security with SiteLock and daily malware scans, which are particularly appealing to businesses prioritizing security. Both providers offer free domains in some plans, but 10Web extends this benefit for the first year. Where 10Web excels is in the seamless management and AI automation, allowing users to focus on growth without getting bogged down by technical details. Each provider has unique selling points, but 10Web’s advanced features and AI capabilities provide a significant edge.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both Example hosting one and Example hosting two offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web provides email hosting as part of its comprehensive suite, which includes transactional email capabilities, ideal for actions like form submissions. Network Solutions offers extensive email hosting features across different plans, supporting more substantial communication needs with up to 1000 email boxes in the Essential plan and unlimited boxes in higher tiers. Neither provider explicitly states offering third-party email reselling like Google Workspace or Outlook, rather focusing on their inbuilt capabilities to cater to various email service requirements.

🏆 Winner
10Web: 10Web: Offers advanced AI tools and high-performance hosting optimized for enterprise needs.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

When comparing the pricing plans between 10Web and NetworkSolutions, 10Web stands out with its AI-based features and superior support options across both cloud and WordPress hosting. NetworkSolutions offers more budget-friendly plans for small websites with less demanding performance needs. 10Web’s plans include advanced tools like AI website builder, AI content generation, and real-time backup, while NetworkSolutions provides features like increased email capacity and domain names included in its higher-tier plans.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting plans provide flexibility and scalability with custom solutions tailored to high-traffic and resource-intensive needs. They come with high-performance infrastructure, VIP support, and advanced features like AI tools and automated backups. NetworkSolutions’ Premium Plus plan, which targets growing businesses, offers unlimited websites and storage, but lacks the advanced AI and support features of 10Web’s offerings.

🏆 Winner 10Web: Easiest setup and advanced migration tools.

10Web provides a custom dashboard designed to simplify the management of websites, making it accessible for both technical and non-technical users. The user-friendly interface offers a streamlined experience, with a focus on intuitive navigation and integrated tools. Features such as the AI Website Builder and the staging environment can be accessed easily from the admin panel, offering advanced functionalities without overwhelming the user.

Network Solutions uses a more traditional approach to website management, utilizing standard tools such as FTP credentials post-purchase. While it may appeal to those familiar with such setups, it can be daunting for non-technical users. Their control panel is relatively straightforward but lacks the modern design and ease of use found in 10Web’s custom dashboard. Nevertheless, it offers the necessary functions for managing domains, hosting, and security, albeit with a steeper learning curve.

10Web excels in site migration thanks to its automated 1-click migration feature, allowing users to transfer their websites with minimal effort and no additional cost. This automated tool simplifies what is often a complex process, making it accessible even to those with limited technical knowledge. Network Solutions, on the other hand, offers migration services with the assistance of customer support. While these services aim to ensure minimal downtime, they do not offer the same level of automation as 10Web, which may involve extra steps and possibly additional costs.

10Web’s Help Center is comprehensive, featuring detailed articles, video tutorials, troubleshooting tips, and 24/7 live chat support. The dedicated Slack channel and public roadmap further enhance the support experience. The Network Solutions Online Support Center provides answers to common issues, and their customer support team is available by phone or chat with technical assistance and remote help if needed. However, its resources may not be as expansive or as easily accessible as those offered by 10Web.

The platforms provide extensive knowledge bases filled with guides, how-to articles, and instructional content. 10Web offers a wide range of resources alongside 24/7 chat and phone support. Network Solutions also boasts a detailed help center with an intuitive search function and around-the-clock support via live chat, phone, and ticketing, ensuring comprehensive user support.

🏆 Winner 10Web: Excellence in user and team management with diverse roles and flexible permissions.

10Web offers a comprehensive array of user roles, including Account Owner, Admin, Contributor, and Member, allowing for finely tuned permissions across various levels of access. Users can be added with specific roles and assigned to particular websites with full or staging access. Network Solutions, on the other hand, provides simpler role management with Primary Contact, Admin Contact, and Technical Contact roles. While both platforms facilitate user role definition and permissions, 10Web’s detailed categorization and flexibility surpass Network Solutions, ensuring better control and customized user experiences.

Managing users on 10Web is straightforward with features like inviting users, specifying role types, and easy removal through a dashboard interface. The platform’s clear layout and options for role assignment make it a breeze for administrators. Meanwhile, Network Solutions offers a more basic interface for adding, editing, and removing users. Although functional, its approach falls short of the refined tools and options available in 10Web’s user management interface, leading to a less intuitive experience.

10Web’s access control measures effectively manage a growing number of users with features like detailed role definitions and workspace switching, ensuring seamless operations. Account Owners and Admins have extensive permissions, including website and billing management, which scales efficiently with user expansion. Network Solutions offers basic access control, where only Primary and Admin Contacts have significant permissions, resulting in limited scalability compared to the broader and more adjustable framework provided by 10Web.

10Web user roles table:

Network Solutions user roles table:

🏆 Winner 10Web: Offers extensive and easily accessible customer support with impressive customer satisfaction rates.

10Web excels in customer support by providing 24/7 live chat, email support, a dedicated Slack channel, VIP priority support, and a comprehensive help center. These offerings result in a high customer satisfaction rate of over 98% for live chat and a 70 NPS score for ticket support. Additionally, direct contact with engineers through Slack allows for rapid problem-solving.

Network Solutions offers various support options, including 24/7 product support via phone and chat, and has multiple dedicated phone lines for specific needs. While it offers extensive customer service availability, it lacks the dedicated enterprise support with a direct agent or priority support that 10Web provides. This difference can be crucial for businesses seeking immediate and specialized assistance.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

User feedback on this hosting provider highlights several key strengths and weaknesses. On the positive side, many users find the interface user-friendly and appreciate the ease of navigating through the platform, particularly when managing domains and webpages. However, there are significant concerns about the provider’s customer service, which many describe as unresponsive and ineffective at solving technical issues, often resulting in prolonged waits and unmet assurances. Additionally, users criticize the high costs, frequent upselling, and lack of timely communication during server outages, which collectively detract from the overall user experience.

FAQ