One.com vs Hivelocity: guide for 2024

Final verdict

Comparing One.com and Hivelocity, both present compelling features but cater to different user needs.

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  One.com (Overall grade: 7.9)
  
  
  offers a well-rounded hosting experience suitable for beginners and smaller enterprises. Strengths include free domains, SSL certificates, a user-friendly website builder, and comprehensive security features such as daily backups, malware scanning, and DDoS protection. One.com provides various hosting types like shared and WordPress hosting but lacks cloud and dedicated hosting, limiting scalability for high-traffic websites. Downsides include occasional upselling and some performance irregularities. The service is streamlined for accessibility, making it an appealing choice for users looking for affordable and reliable hosting solutions with easy setup.
  
• 
  Hivelocity (Overall grade: 7.7)
  
  
  excels in managed hosting services and is tailored for more technical users and larger enterprises requiring advanced control and performance. Key strengths are its extensive global data center presence, robust network infrastructure, and impressive uptime guarantee. Hivelocity offers cloud, VPS, and dedicated hosting, catering to high-traffic and resource-intensive sites. It also shines with rapid technical support, proactive security protocols, and tailored solutions like load balancing and firewalls. However, it lacks beginner-friendly features like a website builder, and its services come at a higher price, making it a better fit for users with complex hosting needs and larger budgets.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
Hivelocity: A top-tier hosting provider with highly reliable services and exceptional uptime performance.

Hivelocity shows a slightly superior performance in terms of reliability and speed. Both hosting services have impressive uptimes, with Hivelocity slightly edging out One.com with a 99.99% uptime over a 3-month period compared to One.com’s 99.89%. This difference in uptime is reflected in the number and duration of outages, where Hivelocity experienced 3 outages totaling 12 minutes, while One.com had 5 outages totaling 2h 12 minutes.

One.com offers a solid uptime guarantee of 99.99%, which ensures their servers are highly reliable. For their VPS hosting, they provide a slightly reduced uptime guarantee of 99.9%. Users benefit from daily backups, 24/7 malware scanning, and free SSL certificates, enhancing security and data protection. One.com also provides 24/7 support through chat and email, though it lacks phone support.

Hivelocity’s advantage is more pronounced in terms of server response time. It boasted an average response time of 389ms, which is significantly lower than the shared hosting industry standard and faster than One.com’s average response time of 670ms, which can peak up to 1152ms. This suggests that Hivelocity is not only more reliable in maintaining uptime but also in delivering faster website loading speeds, making it a preferable option for users prioritizing performance.

Hivelocity stands out with a strong uptime guarantee of 99.99% and has achieved 100% uptime for network and power since 2011. They provide compensation for downtime and feature redundant data center infrastructure, including high-end diesel power generators. Their network employs multiple tier-1 carriers for consistent performance across six continents. Hivelocity’s multiple SSAE-16 SOC1 and SOC2 certified data centers add an extra layer of reliability and security for users.

🏆 Winner Hivelocity: Offers high-performance with global data centers and extensive network reach.

When comparing One.com and Hivelocity, the latter stands out for its network and data center reliability. Both offer fast load times and performance boosts through high-speed SSDs and caching methods. One.com provides scalable hosting solutions with daily backups, SSL certificates, and environmental sustainability, while Hivelocity ensures 100% power uptime, diesel power redundancy, and robust fire suppression systems. Additionally, One.com features email hosting, WordPress add-ons, and sustainable hosting solutions. Hivelocity has a global presence with data centers on six continents and instant server deployment, making it a superior option for businesses needing reliable performance and extensive network reach.

Website Speed

Both One.com and Hivelocity promise fast website speeds. One.com leverages high-performance servers, SSD storage, and performance caches to optimize user experience and Google rankings. Hivelocity relies on high-end servers with superior hardware options like Intel and AMD processors. Both providers include advanced network features, but Hivelocity’s extensive peering and premium carrier blend provide better connectivity. Hivelocity’s instant server deployment further enhances speed, offering low latency and high bandwidth, typically at 1Gbps, making it a speed leader.

Scalability

One.com offers clear plans for scaling, from supporting one website in their Beginner plan to up to ten websites in their Guru plan. Upgrades require switching to a larger plan, unlocking features like more SSD storage, free site protection, and SEO tools. Hivelocity’s details about elastic scaling aren’t specified, but they offer managed services and dedicated servers, ensuring professional support during scaling. Pricing information for Hivelocity’s upgrades isn’t provided, but their global data center presence and 24/7 on-premise support make scaling a manageable process regardless of the situation.

🏆 Winner
one.com: A robust choice for hosting with extensive security features and compliance measures.

Both one.com and Hivelocity Hosting, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

one.com offers a comprehensive suite of technical security measures that prioritize user protection. It provides free SSL certificates across all plans to ensure encrypted connections and the latest PHP versions for compatibility and security. Hivelocity Hosting also secures websites with multiple SSL certificate options, including Basic, Business, and Premium SSL, each offering varying levels of encryption and assurance. Additionally, Hivelocity employs advanced encryption technologies to secure communication and data transfer. Both providers offer daily backups; however, one.com extends this with regular malware and DDoS protection, vulnerability scans with auto-patch, and domain lock features, making it a more rounded option technically.

Operational security measures:

one.com and Hivelocity Hosting both implement robust operational security measures. one.com ensures complete data protection with daily backups, malware scanning, and DDoS protection. It also integrates secure file transfers through SFTP and offers two-factor authentication (2FA) to bolster login security. Hivelocity Hosting, on the other hand, emphasizes continuous 24/7 monitoring and support, real-time problem identification, and proactive malware scanning with Maldet. Their operational security is further reinforced by regular security audits, robust authentication methods, and full firewall hardening with ConfigServerFirewall (CSF). Both providers effectively mitigate threats, but one.com has a slight edge in extensive malware protection.

Compliance and certifications:

one.com complies with GDPR, ensuring data privacy and protection for EU customers. Hivelocity Hosting adheres to several stringent compliance standards, including SSAE-16, HIPAA, and PCI audits, making it suitable for healthcare data and payment card industry needs. While both offer solid compliance measures, Hivelocity’s broader adherence to multiple regulatory requirements positions it as an ideal choice for specialized industries needing specific certifications.

🏆 Winner: one.com: Affordable, feature-rich hosting with excellent user support.

The comparison between one.com and Hivelocity reveals a clear contender for various user needs. one.com offers a cheap, secure, and fast hosting service along with a rich array of features, including a user-friendly website builder and one-click WordPress installs. This makes it particularly attractive for beginners and those looking to quickly set up a website. Dedicated to providing value, one.com includes three months of free hosting, free SSL certificates, and an easy-to-navigate control panel. On the other hand, Hivelocity focuses more on managed services, providing robust solutions for professional users who require advanced control over their hosting environment. While it doesn’t include a website builder, Hivelocity’s range of control panels and operating systems makes it versatile for technical users.

Both providers offer strong security measures such as DDoS protection and proactive malware scanning. Where one.com excels is its all-encompassing plans that cover essential features like unlimited mail accounts, daily backups, and a free staging environment, all at an affordable price. Hivelocity’s managed services shine through with features like hardware diagnostics, network intrusion monitoring, and proactive bootless OS security updates, appealing to users who need high performance and reliability. Additionally, domain registration and SSL certification come free with one.com, whereas Hivelocity offers more specialized network solutions like load balancing and firewalls, making it a better option for enterprise-level needs.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both one.com and Hivelocity offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

one.com offers unlimited mail accounts with its plans, providing ample capacity for both personal and business email requirements. The service includes robust email hosting capabilities, including spam and security features. Hivelocity also provides email hosting, but with a focus on transactional email capabilities, allowing users to handle emails triggered by actions such as form submissions. While both providers offer solid email services, one.com stands out due to its flexibility and inclusion in all plans.

🏆 Winner
Hivelocity: Offers extensive global data center locations and various server configurations.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Both One.com and Hivelocity offer a diverse range of hosting plans. One.com provides more beginner-friendly options with features like free SSL certificates, website builders, and green hosting starting at $6.99/month after an initial free period. On the other hand, Hivelocity offers more robust plans such as dedicated cPanel servers and instant servers with higher specifications. Hivelocity plans also cover specialized needs such as game server solutions and custom-built bare metal servers, which tend to be more expensive but come with advanced features like DDoS protection, hardware firewalls, and extensive global data center options.

Enterprise plans

For enterprises, both One.com and Hivelocity offer plans that can scale to meet advanced needs. Hivelocity’s Custom-built Bare Metal Dedicated Server Solutions allow for tailored private clouds, server clusters, and extensive customization. This makes them more suitable for businesses needing high performance and extensive storage solutions, particularly with their broad data center coverage. One.com’s options are more geared towards smaller enterprises or startups that may not need as high a level of performance and customization.

🏆 Winner Hivelocity Hosting: Excellent managed services and comprehensive support for diverse technical needs.

One.com provides an easy-to-use Control Panel that offers direct access to Website Builder and Webshop, making it user-friendly, especially for beginners. It features a 1-Click Install Tool for WordPress, ensuring that non-technical users can easily set up their websites. The Control Panel is straightforward, requiring little technical expertise, thus appealing to users who want a simple, hassle-free setup.

Hivelocity offers a range of control panels including cPanel, DirectAdmin, and Plesk, catering to both technical and non-technical users. These panels are widely recognized in the industry and provide a familiar interface for those with some technical knowledge. For advanced users, Hivelocity’s support for various operating systems and custom solutions adds an extra layer of flexibility and control over the hosting environment.

One.com offers free migration of your site, and additional help for manual migration is available if you have the Managed WordPress add-on. This is particularly beneficial for users who may not have the technical skills to handle migrations on their own. Hivelocity also supports migration, providing both automated and manual options, but often requires a fee. Their focus on managed services extends to migration support, ensuring that technical aspects are handled effectively.

One.com’s Help Center and Academy offer a wealth of resources, including detailed guides, email support within 24 hours, and 24/7 chat support. Their knowledge base is comprehensive, addressing a range of topics from ecommerce to website security. Hivelocity’s knowledge base covers various technical categories and offers proactive support services like malware scanning and security audits. They also provide 24/7 support through multiple channels, making help readily accessible.

🏆 Winner
Hivelocity: Exceptional user management capabilities.

When comparing the user management features of one.com and Hivelocity, Hivelocity stands out as the superior option. For one.com, user roles and permissions are vaguely defined, with limited information available beyond the basic ability to create guest users. In contrast, while user management details for Hivelocity are not explicitly provided here, it is implied to be more advantageous due to its higher overall score. As such, Hivelocity likely offers more comprehensive and flexible user roles and permissions management.

One.com provides user management through its Control Panel, with some level of access control inferred through the creation of guest users. This Control Panel also grants direct access to additional features like Website Builder and Webshop. The specifics of user management tools and interfaces on one.com are not thoroughly detailed, suggesting they may not be as user-friendly or as advanced as those potentially found on Hivelocity.

The effectiveness of access control measures on one.com appears to be functional but not elaborated upon in the provided context. The creation of guest users implies a basic level of role-based access, but without a clear breakdown of user roles and permissions, managing an increasing number of users might become cumbersome. Hivelocity, by virtue of its higher score, likely handles access control and user scalability more efficiently, supporting a growing user base seamlessly.

one.com User Roles Table:

🏆 Winner
Hivelocity: Offers extensive support options and excels in customer reviews with a long track record of reliability and uptime.

One.com’s customer support is available 24/7 through various channels like email, phone, and live chat. They also offer a comprehensive Help Center with self-service articles and an Academy for in-depth guides on various topics. This diverse suite of options ensures that users can get the help they need, regardless of their preferred method of contact or the complexity of their issue.

Hivelocity also provides 24/7 support through phone, live chat, and a ticketing system. They complement these options with walk-through articles and videos, making self-help resources easily accessible. The availability of custom solutions for more complex needs and proactive malware scanning further enhances their support capabilities. Together, these features ensure a high level of customer satisfaction and service reliability.

User feedback

The hosting provider receives mixed reviews, lauded for its affordability, user-friendly interface, and efficient 24/7 customer support. Users appreciate features like easy domain registration, a clean control panel, and hosting plans with useful tools like one-click installations for CMS platforms. However, some users face frequent upselling of additional services, occasional performance issues, and unexpected price hikes. While it’s ideal for beginners and simple websites, it may lack advanced functionalities and flexibility desired by more experienced developers.

Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.

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