10Web vs Hivelocity: guide for 2024

Final verdict

Looking over 10Web vs. Hivelocity, these two hosting providers cater to different user needs with distinct strengths and weaknesses.

• 
  10Web (Overall grade: 8.8)
  
  
  offers a seamless and automatically optimized experience with its AI-powered tools. It provides superior performance using Google Cloud’s top servers, ensuring quick load times and consistent PageSpeed scores. Its feature set includes a free Cloudflare Enterprise CDN, extensive global data centers, and flexible scaling options. 10Web’s focus on user experience is evident with its AI Website Builder, automated 1-click migrations, and multiple user roles that simplify website management. However, it lacks VPS hosting and detailed managed server solutions, which may be required by more technically advanced users.
  
• 
  Hivelocity (Overall grade: 7.7)
  
  
  excels in offering high-end, stable hosting services with robust support systems. It guarantees an actual uptime of 100% for network and power, supported by advanced data center redundancy. Hivelocity caters to a more technical audience with options like VPS hosting and custom-built dedicated servers, featuring flexible control panels such as cPanel and Plesk. The service is backed by strong customer reviews, emphasizing its reliable infrastructure and exceptional technical support. The downside is that it may be overwhelming for less experienced users and lacks the caching and automated optimization tools seen in 10Web.
  

Hosting types offered

Both platforms provide a variety of hosting types, each designed to meet the different needs of users.

Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.

Detailed comparison

🏆 Winner
Hivelocity: It’s superior uptime and significantly faster response times make Hivelocity a better choice for users who require high performance and stability from their hosting provider.

10Web provides a strong uptime guarantee of 99.99%, leveraging the Google Compute Engine for outstanding reliability. It benefits from the Google Cloud Platform’s premium network and next-generation infrastructure that includes Nginx, fast caching, and multiple global data centers. The hosting setup ensures isolated environments for each website, minimizing disruptions and improving performance through elastic scaling.

Hivelocity matches the 99.99% uptime guarantee and boasts a stellar actual uptime of 100% for network and power since 2011. The redundancy in their data centers, such as high-end diesel generators and multiple tier-1 network carriers, further enhances their reliability. Their compensation policy for downtime and data centers that meet SSAE-16 SOC1 and SOC2 certifications offer added assurance for high-end customers seeking unwavering service stability.

🏆 Winner 10Web : 10Web offers exceptional performance and a comprehensive feature set, making it the superior hosting option.

In terms of general performance, 10Web employs Google Cloud’s top servers and SSDs, ensuring quick load times and a consistent PageSpeed score above 90, thanks to integrated optimization plugins. It utilizes Nginx, FastCGI Caching, and LXD Containers for efficient caching and serves static files rapidly. 10Web provides a free Cloudflare Enterprise CDN, which includes DDoS protection and a web application firewall. It offers extensive data centers globally. Hivelocity, on the other hand, features a 100% power uptime promise, high-end hardware, and a network with over a thousand direct peers, deploying servers in 5 to 7 minutes across multiple continents. Hivelocity also utilizes a self-healing international network and advanced fire suppression systems.

Website Speed

10Web stands out in website speed optimization with tools like CSS & HTML minification, image lazy loading, and automated frontend performance enhancements that ensure a high PageSpeed score automatically. The use of PHP 8 and Google Cloud’s infrastructures contributes to its superior load times. In contrast, Hivelocity delivers high performance through its premium hardware and extensive peering, but lacks the integrated PageSpeed optimization tools that are a staple of 10Web.

Scalability

10Web offers elastic scaling that automatically adjusts resources for traffic spikes, enhancing visitor management without manual upgrades. The cost to scale is economical at $2 per every additional 10,000 visitors or 5GB SSD storage. While Hivelocity provides managed services and custom solutions including private clouds and virtual environments, it’s unclear if it supports automatic elastic scaling. Pricing for scale-up resources isn’t specified, but initial discounts on servers are available.

🏆 Winner Hivelocity: Offers superior assurance through a broader range of SSL certificates and enhanced security features for high-stakes environments.

Both 10Web and Hivelocity, have notable differences in their approaches to technical and operational
security, as well as in their compliance with regulations.

Technical security measures:

10Web and Hivelocity both offer robust technical security measures with a few key differences. 10Web provides free Let’s Encrypt SSL certificates with automatic renewal, while Hivelocity offers a range of SSL certificates—from basic to premium with varying levels of assurance. Both companies use advanced encryption, but Hivelocity additionally offers load balancing, RAID monitoring, and active antivirus monitoring. While 10Web focuses on PHP support with the latest versions available, Hivelocity’s PHP version support is not specified. For data isolation, both providers secure sites through methods like Linux containers and advanced firewalls. Furthermore, Hivelocity deploys advanced firewall hardening measures that work alongside ConfigServerFirewall (CSF).

Operational security measures:

Operational security is strong for both 10Web and Hivelocity, but each brings unique features. 10Web offers a comprehensive backup solution with daily automatic backups stored on Amazon S3, while Hivelocity provides continuous monitoring, DDoS protection, and service alerts. Both services implement 24/7 monitoring, but 10Web focuses on uptime and DDoS prevention, whereas Hivelocity’s monitoring extends to hardware and network diagnostics. 10Web’s malware protection includes weekly security scans and a malware removal program; Hivelocity counters this with proactive malware scanning using Maldet and brute force detection via cpHulk.

Compliance and certifications:

Both 10Web and Hivelocity emphasize regulatory compliance, albeit with different focuses. 10Web has forthcoming GDPR compliance and relies on third-party providers like PayPal and Stripe for PCI compliance. Hivelocity, on the other hand, showcases completed audits for SSAE-16, HIPAA, and PCI, ensuring higher compliance standards for industries requiring rigorous data protection.

🏆 Winner 10Web: A robust hosting solution with advanced features and AI-powered tools for seamless website management.

Both 10Web and Hivelocity offer a range of hosting features designed to meet different user needs, but they cater to distinctive audiences. 10Web stands out with its AI-powered tools like the AI Website Builder and AI Marketing Strategy Generator, which are useful for those who prefer automation in creating and managing websites. This hosting provider also includes a free domain for the first year along with advanced security features such as free SSL certificates, malware removal, and regular monitoring. In contrast, Hivelocity offers a strong focus on managed services with 24/7 support, hardware diagnostics, and security updates through KernelCare, making it a reliable choice for users requiring robust security and hardware support. Additionally, 10Web’s managed WordPress hosting offers advanced caching and performance optimization, ensuring a 90+ PageSpeed Score, which is particularly beneficial for SEO-driven sites.

When it comes to website builders, 10Web offers a user-friendly AI Website Builder, allowing even novices to create sophisticated web pages quickly. This platform is ideal for users looking for ease of use combined with the capability for complex customizations through tools like Elementor. Hivelocity, however, does not provide a built-in website builder, which might be a drawback for users seeking an all-in-one solution. Instead, Hivelocity excels in offering diverse control panel options such as cPanel, Plesk, and Webmin, catering to more technically versed users who prefer greater control over their server environments. Both providers have their unique selling points—10Web with its all-encompassing, ease-of-use approach and AI capabilities, and Hivelocity with its detailed, service-oriented and customizable offerings.

Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both 10Web and Hivelocity offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.

Email services:

10Web and Hivelocity both offer email hosting services, allowing users to manage and set up their own email campaigns. While specific details about transactional email capabilities aren’t explicitly provided for either service, both do support general email hosting needs. Hivelocity provides email services directly, while 10Web integrates with third-party services like Google Workspace for more specialized needs. This integration can be especially valuable for businesses looking to leverage advanced email functionalities. Both providers ensure secure and reliable email services, aiding users in maintaining effective communication channels.

🏆 Winner 10web: A feature-rich hosting solution offering versatile plans and cutting-edge AI tools.

Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.

Comparing the pricing plans of 10Web and Hivelocity highlights different strengths. 10Web offers cloud and WordPress hosting plans with AI-driven features and competitive prices for annual billing. Their plans cater to various needs, from AI content generation to multisite support. Hivelocity, on the other hand, specializes in cPanel dedicated servers, game server solutions, and custom-built bare metal servers. They offer discounted rates for instant servers and cater to high-traffic websites requiring personalized solutions. Both providers offer robust support options, but 10Web stands out with its AI tools and seamless integration across different hosting types.

Enterprise plans

10Web’s Agency Ultimate and Dedicated Hosting plans are tailored for agencies and high-traffic websites. These plans offer customizable hosting options with premium features such as dedicated server resources, advanced security, and VIP support. Hivelocity excels with its custom-built bare metal servers and managed services, providing personalized solutions and extensive consultation for enterprises requiring robust infrastructure and support. Both providers cater to large-scale needs, but 10Web’s integration of AI tools adds a unique advantage.

🏆 Winner
10Web: Offers a seamless and automated experience for website setup and migration.

Both 10Web and Hivelocity provide distinct administrative panels tailored to their users’ needs. 10Web’s user-friendly dashboard is designed for simplicity, allowing even non-technical users to manage their sites effectively. The 10Web dashboard is packed with powerful tools such as an AI Website Builder, automatic updates, and a real-time backup system. On the other hand, Hivelocity provides multiple control panel options including cPanel, DirectAdmin, and Plesk. These options cater to a variety of technical needs but may require some existing knowledge to navigate efficiently. Hivelocity’s offerings are robust but can be overwhelming for those who are not familiar with server management.

10Web on the other hand, offers a dual interface that combines a custom dashboard with full cPanel access, catering to both beginners and technically advanced users. The platform includes a comprehensive help center filled with a wide variety of guides and tutorials, aimed at assisting users in managing and optimizing their websites effectively.

When comparing the migration tools, 10Web stands out with its automated 1-click migration process that simplifies the transfer of your website to its platform. This feature is particularly beneficial for users with limited technical skills, as it requires minimal effort and no manual intervention. Hivelocity, while offering managed services for different operating systems and control panels, does not provide an equally straightforward migration tool. Their migration services are robust but may require a fee and involve a more hands-on approach from their technical staff.

The help center resources for both providers are quite comprehensive, but 10Web’s offerings are particularly impressive with a dedicated 24/7 live chat support, video tutorials, and a public roadmap. Users can access a wealth of information through the 10Web Help Center, including troubleshooting tips and detailed articles. Hivelocity also provides a broad range of support options, such as a knowledge base with articles on diverse topics and 24/7 support through chat, phone, and tickets. Their service is noted for its prompt and knowledgeable tech support team.

🏆 Winner
10Web: Comprehensive user management capabilities and flexibility in role assignment.

When comparing the user management features of 10Web and Hivelocity, 10Web stands out with its extensive options for handling user roles, permissions, and accessibility. 10Web allows account owners to manage users and teams seamlessly, offering roles such as Admin, Contributor, and Member, which provide varying levels of access and control. This flexibility ensures that users can be assigned specific roles based on their responsibilities, enhancing collaboration and security. On the other hand, Hivelocity lacks detailed information on user management, making it harder to evaluate its effectiveness in creating and defining user roles.

In terms of user interfaces and tools for managing users, 10Web provides a user-friendly dashboard that allows easy navigation between different workspaces and quick access to user management settings. Additionally, the Role Manager feature integrates with WordPress roles, facilitating efficient role assignment and modifications. The tools provided by 10Web simplify processes such as inviting new users, editing roles, and removing users. In comparison, without available details on Hivelocity’s user interface and tools, it is challenging to gauge its user management effectiveness.

Regarding access control measures, 10Web excels in ensuring that only authorized users have access to specific sites and features, thanks to its detailed role management system. The account owner can control who has access to site settings, billing, and user management, significantly reducing the risk of unauthorized changes. Additionally, 10Web’s system supports managing a growing number of users efficiently through streamlined processes for inviting, removing, and editing user roles. Without comparable features described for Hivelocity, it is difficult to ascertain its capability in this area.

10Web user roles table:

🏆 Winner Hivelocity: Exceptional uptime and extensive data center locations.

Both 10Web and Hivelocity offer robust customer support options to address user inquiries and technical issues. 10Web provides 24/7 live chat support, a dedicated Slack channel for direct communication with engineers, email support, and access to a comprehensive help center containing over 700 guides and articles. They also offer VIP Priority Support for more immediate assistance, which includes a real-time chatbox and a dedicated account manager. Their customer support has a high satisfaction rate, reflected in their impressive service statistics.

Hivelocity also ensures round-the-clock support availability through live chat, phone, and a ticketing system. While their general technical support is available 24/7/365, their sales and billing departments have designated hours. They also provide a wealth of walk-through articles and videos to assist with common issues. Hivelocity’s customer reviews positively highlight the quality of their support and their 100% network and power uptime since 2011. They offer toll-free phone support and have various payment options, including credit cards, PayPal, and Bitcoin.

User feedback

Overall, users have highly praised this hosting provider for its exceptional customer service, noting the responsiveness and expertise of the support team. The platform is user-friendly, with features like AI-driven website building, easy site migrations, and integration with WordPress being standout points. While most reviews are positive, highlighting the ease of use and effective solutions provided by the support team, a few users mentioned occasional issues with plugins and a slightly higher cost compared to other providers. However, the advanced tools and customer support quality make it a valuable partner for businesses.

Hivelocity is highly praised for its exceptional customer service, reliable server performance, and knowledgeable technical support. Long-term users, some with over a decade of experience, commend the company for its personalized support and rapid response times, often highlighting near-instant ticket resolutions and a proactive approach to addressing issues. Additionally, the infrastructure and network reliability receive strong accolades, with many users experiencing minimal to no downtime. While a few noted the increasing prices and occasional variability in support quality, the consensus is that Hivelocity offers an outstanding hosting service marked by dependability and top-tier customer support.

FAQ