Final verdict
Looking over OVH vs. GreenGeeks, it’s clear why both hosts are so popular. They have both hosted millions of
websites that run on WordPress for decades, building up a loyal customer base.
-
GreenGeeks (Overall grade: 8.4)
excels with its specialized WordPress and ecommerce hosting, offering built-in caching, automatic updates, and exceptional uptime at 100% over 14 days. It emphasizes green energy matching, making it an eco-friendly choice. With features like free domain registration for the first year, robust security measures including AI-powered DDoS protection, and user-friendly tools like a website builder and daily backups, GreenGeeks is highly attractive. Its performance metrics and 24/7 support further solidify its position as a reliable and comprehensive hosting provider, delivering strong overall value.
OVHcloud (Overall grade: 8.2)
provides a diverse range of hosting types, including shared, cloud, VPS, and dedicated hosting, backed by a strong global infrastructure with 43 data centers and 44 PoPs worldwide. Despite recent improvements in uptime, reaching 99.962%, historical downtime has been a concern. The service includes valuable features like Anti-DDoS protection and automatic backups, but OVHcloud’s complex setup and additional costs for certain features might not justify its overall value compared to competitors. It’s a suitable choice for high-traffic websites requiring substantial performance and security.
![]() Overall grade:8.2 |
![]() Overall grade:8.4 |
|
---|---|---|
Uptime and Availability | 8.2 | 9.2 |
Hosting Performance | 7.5 | 8.7 |
Hosting Security | 9.3 | 8.6 |
Price | 8.7 | 8.6 |
Hosting Features | 6.6 | 7.4 |
Ease Of Setup | 8.7 | 8.9 |
User Management | 8.9 | 6.9 |
Customer Support | 7.6 | 8.6 |
User feedback | 3.3/5 | 4/5 |
Hosting types offered
Both platforms provide a variety of hosting types, each designed to meet the different needs of users.
![]() |
![]() |
|
---|---|---|
Shared hosting | ||
Cloud hosting | ||
WordPress hosting | ||
Ecommerce hosting | ||
VPS hosting | ||
Dedicated hosting |
Although both offer a variety of hosting plans tailored to different needs, in
certain cases, one platform may prove to be more suitable.
features, making it a better choice for businesses prioritizing long-term growth and stability in their ecommerce endeavors.
Detailed comparison
Uptime and availability
Evaluates the average uptime statistics, uptime guarantee and overall availability of the hosting
provider
Score Components:
- Uptime percentage (30%): evaluates the uptime statistics in given period of time
- Uptime guarantee (20%): Assesses if the platform offers an uptime guarantee and
whether the actual uptime matches the promised guarantee. - General performance (25%): Evaluates how fast is the average response time and overall
it’s stability. - Responsiveness (10%): Adaptability to different devices and screen sizes.
- Availability (25%): Reflects the total downtime and number of outages.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner
GreenGeeks: GreenGeeks demonstrates superior uptime and consistent performance metrics.
OVHcloud offers a robust global infrastructure with improvements in uptime, reaching 99.962% over a recent three-month period. With 43 data centers and 44 PoPs worldwide, it aims to ensure high availability of services. OVHcloud also provides automatic backups and Anti-DDoS protection to enhance service reliability.
GreenGeeks boasts an impressive uptime record, achieving a perfect 100% over 14 days per Uptime.com. Their consistent server response times at 0.302 seconds highlight the high reliability of their services. The hosting provider offers diverse data center locations, competitive performance metrics, and proportionate compensation for significant downtime.
OVHcloud has made notable strides in improving uptime but has had issues in the past. Though the recent three-month period shows promise, its historical downtime detracts from its overall reliability. Nonetheless, its global infrastructure and additional features like Anti-DDoS protection and automatic backups are valuable.
GreenGeeks’ flawless uptime scores and consistent performance metrics make it a top choice for hosting reliability. With data centers across various regions and a quick response time, it ensures seamless availability and robust performance. Though there is no compensation for minor downtime, the reliability indicators suggest strong service dependability.
Hosting performance
Score Components:
- Hosting speed (30%): This includes SSD quality, Load times, PageSpeed score ranges,
additional information on website speed, built-in plugins for performance enhancement, available caching
methods, and CPU/RAM options - CDN (20%): Considers whether CDN is available or not, whether it’s free or paid, and
the quality of the CDN service - Available data centers (30%): Evaluates the number of data centers and their locations
globally. - Scalibility (20%): Looks at whether elastic scaling is available, the process required
to scale (manual upgrade vs. automatic scaling), the presence of dedicated servers, and the costs
associated with scaling.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner GreenGeeks: An eco-friendly hosting provider offering top-tier performance and 24/7 support.
When comparing the performance of OVHcloud’s Performance Web Hosting plan and GreenGeeks’ hosting plans, several key differences emerge. GreenGeeks emphasizes speed through LiteSpeed WebServer, LS Cache Plugin, SSD storage, and the latest PHP versions, while OVHcloud provides substantial CPU and RAM resources depending on the plan. Both offer built-in caching mechanisms and CDN services, though GreenGeeks offers a free CDN across all plans. Data center locations also differ; GreenGeeks boasts a global presence including North America, Europe, and Asia-Pacific, while data for OVHcloud’s data center locations is not provided.
Website Speed
GreenGeeks stands out with its LiteSpeed WebServer, LS Cache Plugin, and SSD storage, all contributing to faster load times. It also supports the latest PHP versions and HTTP/3 for improved performance. OVHcloud offers high-performance resources with a range of CPU and RAM configurations but doesn’t specify built-in plugins dedicated to enhancing speed as GreenGeeks does.
Scalability
GreenGeeks’ plans do not mention elastic scaling, but upgrading plans is straightforward, and dedicated servers are available. Costs for scaling depend on the chosen plan. For OVHcloud, the specific details of elastic scaling aren’t clear, though they offer a boost option for handling traffic spikes at $0.65/day. Information on dedicated servers isn’t provided, nor are automatic upgrades, which may require manual adjustments.
Hosting security
and regulatory requirements
Score Components:
- Technical security measures (40%): This includes encryption, firewalls, DDoS
protection, secure configurations, server monitoring, access control and availability of security addons
(e.g Sitelock security). - Operational security measures (30%): Encompasses data privacy, backups and data
redundancy. - Compliance and certifications (20%): Adherence to legal and regulatory requirements
(e.g., GDPR, HIPAA) and possession of certifications (e.g., ISO 27001, SOC 2). - Business and reliability (10%): Factors in the provider’s reputation, uptime
guarantees, and customer support.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner OVHcloud: A robust and comprehensive security suite for various hosting needs.
Technical security measures:
OVHcloud provides strong technical security measures, including Anti-DDoS protection and firewalls enabled by default. It offers automatic data backups with multiple restore points and allows task automation through the OVHcloud Control Panel. GreenGeeks offers round-the-clock network security monitoring, advanced firewall protection, and AI-powered DDoS protection. It also includes free malware cleanups and custom security rules. Both services include free SSL certificates, but GreenGeeks specifically offers Wildcard SSL for WooCommerce plans.
Operational security measures:
OVHcloud manages data in its own European datacentres, ensuring data sovereignty and committing to not transferring data outside the EU without proper safeguards. It also has multilingual support and diverse API options for management and configuration. GreenGeeks provides daily backups and on-demand backups for higher-tier plans. It supports secure access via SSH and SFTP, and integrates with free CDN for faster page loads. GreenGeeks focuses on sustainable energy usage, matching its energy consumption by 300% with renewable sources.
Compliance and certifications:
OVHcloud is compliant with a range of international regulations, including GDPR, PCI DSS, HIPAA, and more, boasting numerous certifications like ISO 27001 and SOC 1, 2, 3. GreenGeeks emphasizes GDPR/PCI compliance and offers advanced security measures but lacks explicit information on specific certifications and HIPAA compliance.
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![]() |
|
---|---|---|
SSL certificate |
Multiple options, paid and free |
Free SSL, Wildcard SSL for WooCommerce |
Additional security features |
Anti-DDoS, firewall, automatic backups |
AI firewall, custom rules, malware cleanup |
PHP versions |
Not specified |
Multiple versions (8.2, 8.0, 7.4, 5.6) |
GDPR compliance |
Yes |
Implicit, not specified |
HIPAA compliance |
Yes |
Not specified |
PCI compliance |
Yes |
Implicit, not specified |
Hosting features
Score Components:
- Domains (20%): Assesses the availability of a free domain, domain purchase options, and
pricing - Email (15%): Considers if the provider offers full email hosting, or is reselling
third-party service, and if the email is only transactional or not - Website builder (15%): Checks if website builder is available, and it’s user
friendliness and overall the level of customization allowed. - Staging environment (20%): Determines if a staging environment is available, allowing
for testing changes before going live. - FTP & SFTP accounts (10%): Evaluates if and how easily users can access FTP and
SFTP accounts - Git and SSH access (20%): Assess whether Git is integrated into the hosting service and
if SSH access is provided
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner: GreenGeeks: An eco-friendly hosting provider offering comprehensive WordPress support and green energy initiatives.
GreenGeeks and OVHcloud both have an extensive range of features catering to different user needs. GreenGeeks offers a straightforward setup with a free website builder, making it user-friendly, especially for beginners. They also stand out with their commitment to the environment, offering a 300% green energy match and planting a tree for every hosting account. Additionally, they provide free domain registration for the first year, and their plans include free SSL certificates, daily backups, and a 30-day money-back guarantee, which is a significant advantage for those concerned about long-term commitments and security.
On the other hand, OVHcloud offers more tailored hosting solutions with managed services, a robust control panel, and anti-DDoS protection. Their unlimited monthly traffic and extensive backup and restore options are appealing for larger projects requiring high reliability and security. OVHcloud’s multi-site management capabilities and detailed statistics dashboard are particularly beneficial for users managing multiple websites. Although they charge a modest fee for domain registration, their ability to handle complex customization and provide high performance, especially with their Performance Web Hosting, is impressive for advanced users.
![]() |
![]() |
|
---|---|---|
Free domain |
No |
Yes, for the first year |
Free SSL |
Yes |
Yes |
Email hosting |
Yes |
Yes |
Website builder |
No |
Yes |
Staging environment |
No |
Yes |
FTP & SFTP accounts |
Yes |
Yes |
Git and SSH access |
Yes |
Yes |
Free backup |
Yes |
Yes |
Money back guarantee |
No |
Yes, 30-days |
a location.
As a result in rare cases the features mentioned here can differ from the ones you see on their websites.
Both providers support a range of users from beginners to experts with user-friendly website builders and WordPress staging areas. However, in terms of developer tools, both GreenGeeks and OVHcloud offer robust options including SSH access, support for multiple programming languages, and Git for version control, thus appealing to developers looking for advanced capabilities.
Email services:
OVHcloud provides email hosting with a varying number of email accounts based on the plan, from 2 email addresses in Starter Web Hosting to up to 1000 in their Performance Web Hosting. GreenGeeks offers unlimited email accounts starting from the Pro Plan and includes advanced tools like the WordPress Repair Tool and on-demand backups in higher-tier plans. Both providers support email hosting fully, but GreenGeeks integrates its email services with several free benefits, making it highly suitable for businesses looking to maintain extensive communication infrastructure without extra costs.
Price
Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner
OVHcloud: Broad range of flexible hosting plans with extensive features.
Evaluating the pricing of plans among various hosting providers can be complex due to their differing pricing and renewal strategies. Additionally, certain plans require annual commitments, which adds to the difficulty of making comparisons. The prices listed are based on monthly commitments; plans requiring annual commitments are indicated. Additionally, although some providers offer identical plans for WordPress and shared hosting, we have created separate tables for each to enhance clarity.
OVHcloud and GreenGeeks offer competitive hosting plans with unique features catered to different needs. OVHcloud provides a range of shared hosting plans starting from $1.04/month with features scaling up to high-performance resources and additional options like CDN and SSL certificates. GreenGeeks, on the other hand, includes environmentally friendly options for WordPress, WooCommerce, and cPanel hosting with special introductory prices starting at $2.95/month. Each plan encompasses free domain names for the first year, free SSL certificates, backups, and unlimited databases, but GreenGeeks emphasizes green energy matching and multiple user access.
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![]() |
---|---|
Starter Web Hosting $1.04
1 website, 1GB storage, 2 email addresses, WordPress installed, free domain for 1 year Value for price:7.5
|
Lite $11.95
1 website, 50GB storage, unmetered transfer, 50 email accounts, free WordPress install, free migration, free backups, free CDN, green energy match, free SSL, free domain for 1 year Value for price:8.5
|
Personal Web Hosting $4.39
1 website, 100GB storage, 10 email addresses, 1-click CMS, unlimited FTP access, free domain for 1 year Value for price:8.0
|
Pro $16.95
Unlimited websites, unlimited storage, unmetered transfer, unlimited email accounts, free WordPress install, free migration, free backups, free CDN, free SSL, free domain for 1 year Value for price:9.0
|
Professional Web Hosting $7.69
1 website, 250GB storage, 100 email addresses, 1-click CMS, unlimited SSH access, free domain for 1 year Value for price:8.5
|
Premium $26.95
Unlimited websites, unlimited storage, unmetered transfer, unlimited email accounts, free WordPress install, free migration, free backups, free CDN, free SSL, free domain for 1 year Value for price:9.5
|
Performance Web Hosting $13.19
1 website, 500GB storage, up to 1000 email addresses, 1-click CMS, unlimited SSH access, high-performance resources, 512MB RAM, CDN Basic, free domain for 1 year Value for price:9.0
|
N/A |
![]() |
![]() |
---|---|
Starter Web Hosting $1.04
1 website, 1GB storage, 2 email addresses, WordPress installed, free domain for 1 year Value for price:7.5
|
Lite $11.95
1 website, 50GB storage, unmetered transfer, 50 email accounts, free WordPress install, free backups, free CDN, green energy match, free SSL, free domain for 1 year Value for price:8.5
|
Personal Web Hosting $4.39
1 website, 100GB storage, 10 email addresses, 1-click CMS, unlimited FTP access, free domain for 1 year Value for price:8.0
|
Pro $16.95
Unlimited websites, unlimited storage, unmetered transfer, unlimited email accounts, free WordPress install, free backups, free CDN, free SSL, free domain for 1 year Value for price:9.0
|
Professional Web Hosting $7.69
1 website, 250GB storage, 100 email addresses, 1-click CMS, unlimited SSH access, free domain for 1 year Value for price:8.5
|
Premium $26.95
Unlimited websites, unlimited storage, unmetered transfer, unlimited email accounts, free WordPress install, free backups, free CDN, free SSL, free domain for 1 year Value for price:9.5
|
Performance Web Hosting $13.19
1 website, 500GB storage, up to 1000 email addresses, 1-click CMS, unlimited SSH access, high-performance resources, 512MB RAM, CDN Basic, free domain for 1 year Value for price:9.0
|
N/A |
![]() |
![]() |
---|---|
Starter Web Hosting $1.04
1 website, 1GB storage, 2 email addresses, WordPress installed, free domain for 1 year Value for price:7.5
|
N/A |
Personal Web Hosting $4.39
1 website, 100GB storage, 10 email addresses, 1-click CMS, unlimited FTP access, free domain for 1 year Value for price:8.0
|
N/A |
Professional Web Hosting $7.69
1 website, 250GB storage, 100 email addresses, 1-click CMS, unlimited SSH access, free domain for 1 year Value for price:8.5
|
N/A |
Performance Web Hosting $13.19
1 website, 500GB storage, up to 1000 email addresses, 1-click CMS, unlimited SSH access, high-performance resources, 512MB RAM, CDN Basic, free domain for 1 year Value for price:9.0
|
N/A |
As a result in rare cases the prices displayed here can differ from the ones you see on their websites.
Enterprise plans
Both hosting providers have scalable plans suitable for enterprises. OVHcloud’s Performance Web Hosting offers high-performance resources, substantial email capacity, and advanced management tools for $13.19/month. GreenGeeks’ Premium plans at $8.95/month provide unlimited websites and storage, nightly backups, and enhanced security features, plus the added benefit of free dedicated IP and AlphaSSL, making it an excellent choice for larger projects and businesses. For enterprises that prioritize eco-friendliness, GreenGeeks offers a strong incentive with its green energy match initiative.
Ease of setup
platform.
Score Components:
- Site migration (25%): Assesses whether the provider offers tools for site migration,
either automated or manual, and whether these services are free or require a fee. - Admin panel usability (35%): Evaluates the type of admin panel provided, such as the
standard cPanel or a custom solution, focusing on its accessibility and user-friendliness for both
technical and non-technical users. - Setup features (20%): Examines the availability and ease of use of various setup
features, including FTP accounts, file managers, email account setup, PHPMyAdmin, and easy CDN
configuration. - Help center quality (20%): Measures the quality and accessibility of the provider’s
help center resources, including articles and tutorials.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner GreenGeeks: Provides environmentally friendly hosting services with strong customer support and performance.
OVHcloud utilizes a custom control panel that centralizes the management of all products and services. This interface is simplified yet comprehensive, offering tools for both technical and non-technical users to easily configure their websites. The control panel provides various options for file management including FTP Explorer, FTP Client, and SSH access, giving users flexibility in how they manage and upload their website files. Additionally, the auto-backup feature ensures that users’ data is regularly saved and can be restored from multiple points in time.
GreenGeeks, on the other hand, uses the standard cPanel interface known for its user-friendliness and reliability. cPanel is a familiar environment for many users and offers extensive functionality for managing domains, databases, email accounts, and more. This hosting option allows for a straightforward onboarding process, making it very easy for new users to get started. GreenGeeks combines this with 24/7 support to ensure that users can get help whenever they need it.
In terms of migration tools, GreenGeeks offers free WordPress migration services, which makes transferring an existing WordPress site straightforward and cost-effective. OVHcloud provides options for site migration through FTP and SSH but does not mention specific automated migration tools or services. This makes GreenGeeks the preferable choice for users looking for hassle-free site migration at no additional cost.
Regarding the quality and accessibility of help center resources, both OVHcloud and GreenGeeks offer detailed documentation and support. OVHcloud maintains extensive multilingual guides and a dedicated Help Centre along with a community space for peer support. GreenGeeks provides hundreds of WordPress-specific tutorials and comprehensive guides for using cPanel, ensuring that users of all skill levels can find the help they need.
User management
accessibility.
Score Components:
- Role customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of management (30%): User interface and tools for managing users.
- Access control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner
OVHcloud: OVHcloud stands out with a comprehensive and flexible user management system, allowing detailed control over user roles and permissions in a scalable manner.
When comparing the user management features of OVHcloud and GreenGeeks, OVHcloud’s strength lies in its detailed and flexible role definition, suited for complex infrastructure needs. OVHcloud offers multiple accesses based on various roles with precise permission settings, supporting scenarios from basic operations to critical administrative tasks. This level of granularity is facilitated through OpenStack integration, allowing an unlimited number of users with roles that can span various functional areas. On the other hand, GreenGeeks provides a more straightforward approach, enabling the addition of users with roles as Collaborator or Client. While GreenGeeks allows users to manage specific service access, its user role management is less detailed compared to OVHcloud.
OVHcloud provides a user-friendly interface through its Control Panel, where you can generate configuration files for various tools including the OpenStack CLI. This makes managing users and their roles straightforward, even for those without extensive technical knowledge. In contrast, GreenGeeks uses a more traditional interface within its Account Manager. The process involves accessing profile settings and inviting users by their email, which is easy to follow but less feature-rich compared to OVHcloud.
Effectiveness in access control measures is another area where OVHcloud shines. The ability to disable specific accesses at any moment ensures tight security. The platform’s flexibility in defining and updating roles as needed further ensures that expanding user bases can be managed efficiently without compromising on security. OVHcloud’s provision for an unlimited number of users and extensive role management capabilities make it a strong choice for growing businesses. GreenGeeks offers basic but effective access control, allowing users to manage cPanel access, which is suitable for smaller setups but may become limiting as the business scales.
OVHcloud user roles table:
Role | Description | Access highlights |
---|---|---|
Administrator | Oversees the entire infrastructure. | Full control over all cloud resources, can delegate roles, manage users, and modify configurations. |
Network Operator | Manages network-related tasks and configurations. | Access to networking resources, can setup and maintain networking infrastructures. |
Infrastructure Supervisor | Supervise infrastructure operations for efficiency. | Monitor infrastructure performance, without permissions to modify critical configurations. |
ObjectStore Operator | Handles operations related to object storage. | Full access to object storage services, can upload, download, and manage storage objects. |
Image Operator | Manages creation and maintenance of server images. | Create, modify, and test private images within the cloud infrastructure. |
Compute Operator | Operates compute services and virtual machines. | Manage compute resources, spin up new instances, and oversee virtual machines. |
GreenGeeks user roles table:
Role | Description | Access highlights |
---|---|---|
Collaborator | Assist with account management. | Access to relevant services and support, limited by the owner. |
Client | Basic user role for client access. | Access specific assigned services; can contact support directly. |
Customer support
hosting provider.
Score Components:
- Support communication channels (30%): Measures the variety of customer support types
provided (live chat, chatbot, email, phone, etc.) - Availability (20%): Assesses the availability hours for each channel, including 24/7
support options. - Technical support quality (30%): Assesses whether the provider offers comprehensive
technical support, including hardware upgrades (e.g., HDD to SSD), software installations, and web
server configuration changes. - Enterprise support (20%): Checks if there are dedicated or priority support services
for enterprise-level customers.
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/ovh_inner.png)
![](https://10web.io/hosting-comparisons/wp-content/uploads/sites/5/2024/05/greengeeks_inner.png)
🏆 Winner GreenGeeks: Offers comprehensive 24/7 support through multiple channels with quick resolution times.
![]() |
![]() |
|
---|---|---|
Phone support |
||
Live chat support |
||
Chatbot |
||
Email/ticket support |
||
Enterprise support (dedicated agent, priority support) |
When comparing the customer support options of OVHcloud and GreenGeeks, GreenGeeks clearly comes out on top with its around-the-clock support available through live chat, email, and phone. GreenGeeks also boasts highly-rated support staff and free migration services for cPanel and WordPress, making it an attractive option for businesses of all sizes. Their extensive knowledge base, tutorials, and quick launch wizard further enhance the customer experience.
OVHcloud provides multiple tiers of support that cater to different needs, from standard to enterprise, with varying response times and associated costs. However, their support options are limited to working hours for standard and premium plans, and their community forum isn’t always responsive. The lack of a straightforward money-back guarantee and the auto-renewal policy may also be less appealing to potential customers. In contrast, GreenGeeks’ 24/7 support and free migration services give it a clear advantage.
User feedback
User feedback for this hosting provider reveals a stark contrast in experiences. On one hand, users appreciate the competitive pricing, diverse range of services, multiple datacenter locations, and solid server performance when issues do not arise, reflecting a favorable cost-benefit ratio. On the other hand, many users criticize the provider’s customer service, highlighting slow response times, inadequate technical support, and unresolved billing discrepancies, with some experiencing significant delays and lack of assistance in critical situations. Overall, while the hosting services can be robust and reliable, the customer support and service delivery times need considerable improvement.
Users generally appreciate the hosting provider for its excellent customer support, fast and reliable performance, and user-friendly dashboard. The eco-friendly aspect of the service is also a significant plus for many users. However, there are recurring concerns regarding the pricing, which tends to increase after the initial years, and the performance during high-demand scenarios. Additionally, some users have experienced issues with strict resource usage policies and limited plans for specific hosting needs.
FAQ
Which platform is better suited for hosting WordPress websites?
GreenGeeks is better suited for hosting WordPress websites due to its specialized WordPress hosting features like built-in caching and automatic updates. It also offers free migration services and exceptional uptime, ensuring a reliable WordPress experience. OVHcloud does provide WordPress installation, but it lacks the specific optimizations that GreenGeeks offers.
Which hosting service offers better security features?
Both OVHcloud and GreenGeeks offer robust security features, but each has its strengths. OVHcloud provides automatic backups, Anti-DDoS protection, and firewalls as standard. GreenGeeks offers advanced firewall protection, AI-powered DDoS protection, free malware cleanups, and custom security rules, making it slightly more comprehensive in terms of proactive security measures.
Which platform offers better customer support?
GreenGeeks offers superior customer support with 24/7 availability through live chat, email, and phone. This is complemented by a highly-rated support staff and free migration services. OVHcloud provides multiple tiers of support with varying response times, but their standard support is limited to working hours, which makes GreenGeeks more accessible and reliable.
Which hosting service offers more scalability options for growing websites?
OVHcloud offers more explicit scalability options, with a boost option for handling traffic spikes and various high-performance plans. They also provide robust dedicated servers and VPS hosting for high-traffic needs. GreenGeeks allows straightforward plan upgrades, but OVHcloud’s detailed scalability measures and broad range of high-resource plans give it an edge.
How do the providers handle email hosting and what features are included?
OVHcloud provides email hosting with the number of email accounts varying by plan, ranging from 2 to 1000 email addresses. GreenGeeks offers unlimited email accounts starting from their Pro Plan and includes tools like the WordPress Repair Tool. Both providers support email hosting fully, but GreenGeeks integrates email services with several free benefits, making it highly suitable for extensive communication needs.
The making of this blog
We followed a clear, step-by-step process to write and research this article.