Final verdict
BigCommerce and 10Web both offer powerful platforms, but they cater to different needs and preferences.
-
BigCommerce (Overall Grade: 7.9/10)
is a comprehensive ecommerce platform known for its wide array of features, including extensive POS integrations, a variety of shipping options, and a selection of over 100 mobile-responsive themes for design customization. When comparing BigCommerce vs 10Web, BigCommerce is ideal for businesses looking to scale their online presence with robust ecommerce capabilities and advanced marketing tools. -
10Web (Overall Grade: 8.6/10)
, on the other hand, excels with its AI-powered platform designed to simplify the process of creating and managing WordPress websites. Considering BigCommerce vs 10Web, 10Web offers superior speed and scalability, extensive customization options, and a user-friendly interface, making it a great choice for individuals and businesses looking for an efficient and flexible website management solution.
|
|
|
|---|---|---|
|
Design functionalities & templates |
7.8 |
9.0 |
|
Ease of use |
7.3 |
7.9 |
|
Ecommerce |
9.0 |
8.7 |
|
Website editors |
7.9 |
8.9 |
|
Product testing options |
7.3 |
7.6 |
|
Price |
7.4 |
8.2 |
|
Hosting quality |
7.8 |
8.7 |
|
Website speed optimization |
7.6 |
9.5 |
|
Plugins/extensions and integrations |
7.7 |
9.1 |
|
Marketing features |
7.9 |
7.2 |
|
Customer support |
8.7 |
9.1 |
|
Website security |
8.9 |
9.2 |
|
AI capabilities |
7.3 |
9.2 |
|
User management |
8.9 |
8.7 |
| Overall |
7.9 |
8.6 |
Best for ecommerce
9.0
8.7
Verdict
: BigCommerce is a powerhouse for comprehensive ecommerce needs, while 10Web offers a streamlined, AI-powered approach for those seeking simplicity and efficiency.
-
BigCommerce
: Known for its extensive ecommerce features, BigCommerce is ideal for businesses aiming to scale. It offers robust tools like advanced SEO, multi-channel selling, and a variety of payment gateways. When comparing BigCommerce vs 10Web, BigCommerce stands out with its flexibility and depth, making it suitable for larger, more complex online stores. -
10Web
: This AI-powered platform simplifies the creation and management of ecommerce websites. It offers features like AI product creation, automated WooCommerce integration, and flexible customization options. While it may not match BigCommerce in terms of scalability, 10Web is perfect for those looking for an easy-to-use, efficient solution.
Best for informational & business websites
7.5
9.2
Verdict
: When it comes to creating informational and business websites, 10Web outshines BigCommerce with its AI-powered platform, ease of use, and superior design functionalities.
-
BigCommerce
: BigCommerce is a robust e-commerce platform that offers a variety of customizable templates and built-in features. While it is excellent for creating professional online stores, it may not be the best fit for purely informational websites due to its focus on e-commerce functionalities. Its user-friendly interface and extensive support resources make it a solid choice for businesses looking to scale their online presence, but it falls short in comparison to 10Web for informational sites. -
10Web
: 10Web excels in creating and managing WordPress websites with its AI-powered tools and user-friendly drag-and-drop editor. It offers a wide range of templates and extensive customization options, making it ideal for informational and business websites. The platform’s focus on speed, security, and ease of use, along with its superior customer support, makes it a standout choice. When comparing BigCommerce vs 10Web, 10Web’s comprehensive features and higher score make it the preferred option for informational and business websites.
Detailed comparison
Design functionalities & templates
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.8
9.0
🏆
Winner: 10Web.
If you’re looking for a platform that offers more creative control and a wide array of design features, 10Web is the preferred choice.
BigCommerce offers a variety of design templates for creating ecommerce websites, with a total of 240 themes available. Most of these themes come with up to four styling options, providing users with flexibility in design choices to match their brand’s aesthetic. There are 12 free themes, while the rest range in price from $150 to $300 each.
Compared to BigCommerce, 10Web uses AI to generate templates for you based on industry and specific requirements of your business. These templates cover various industries and functionalities, including business, portfolio, ecommerce, blogs, etc. Additionally, since 10Web is based on WordPress and Elementor editor, you can use tens of thousands free or premium templates for Elementor with 10Web.
Get a head start on website creation with AI
Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!
No credit card required
Ease of use
Ease of useReflects the platform’s overall user-friendliness.Score
Components:
- Learning curve (40%): Quickness and ease of getting started.
- Interface design (30%): Simplicity and intuitiveness of layout.
- User guidance (20%): Quality of tutorials and support.
- Flexibility (10%): Adaptability to various user skills.
7.3
7.9
🏆 Winner: 10Web
. With a score of 7.9, 10Web edges out BigCommerce, which scored 7.3. 10Web’s AI-powered platform and user-friendly drag-and-drop editor make it a more accessible choice for those looking to build websites with varying complexity and functionality.
Learning Resources
🏆 Winner: 10Web
. Both platforms offer a wealth of learning resources, but 10Web’s comprehensive range of detailed tutorials, how-to guides, and articles, along with its AI chatbot that provides instant access to relevant help center articles, make it a more user-friendly platform for learning and adapting.
For ecommerce
EcommerceMeasures the platform’s effectiveness in supporting online business activities.Score Components:
- Ecommerce themes and templates (20%): Variety and design of templates.
- Product management (25%): Ease of managing and organizing products.
- Payment options (25%): Variety and convenience of payment methods.
- Ecommerce features (20%): Features for managing an ecommerce store.
- Integration (10%): Compatibility with external e-commerce tools and services.
9.0
8.7
BigCommerce and 10Web both offer robust ecommerce capabilities, but they cater to different needs and preferences. BigCommerce is a comprehensive ecommerce platform known for its wide array of features, including extensive POS integrations, a variety of shipping options, and a selection of over 100 mobile-responsive themes for design customization. On the other hand, 10Web is an AI-powered platform that simplifies the process of creating and managing ecommerce websites, offering features like order tracking, inventory management, AI product creation, and easier payment processing.
|
|
|
|
|---|---|---|
|
Ecommerce themes and templates |
8.0 |
9.3 |
|
Product page customization |
8.3 |
9.4 |
|
Payment processing and commissions |
9.2 |
8.9 |
|
POS capabilities |
8.5 |
7.0 |
|
Payment gateways |
9.0 |
9.0 |
|
Product numbers |
9.5 |
10.0 |
|
Additional ecommerce features |
8.4 |
9.2 |
BigCommerce ecommerce features:
- Unlimited Products
- Streamlined Single-Page Checkout
- Order Management
- Abandoned Cart Recovery
- Marketing and Sales Tools
10Web ecommerce features:
- Unlimited products
- Product Description & image generation with AI
- Inventory management
- Order tracking
- Manual order creation
- Sales and refunds tracking
- Ecommerce website speed optimization
- Sales and refunds tracking
- Automated tax setup
- Advanced filter
- Automated WooCommerce integration
Ecommerce themes & templates
BigCommerce provides a wide variety of eCommerce templates designed to enhance online shopping experiences and cater to different industries. These templates feature advanced functionalities like quick view, product suggestions, and complex search filters but may require performance optimization for maintaining speed. The selection ranges from free to premium options, ensuring businesses can find a suitable design that aligns with their brand and product offerings.
In contrast, 10Web uses AI to generate templates based on the specific requirements of your ecommerce store. Additionally, since 10Web is based on WordPress and Elementor editor, you can use tens of thousands free or premium templates for Elementor with 10Web.
Product page customization
In BigCommerce, you can extensively customize product pages to enhance customer experience and improve sales. This includes the ability to create detailed product variants, customize options like custom fields, and upload multiple images or videos for each product.
10Web allows for a full customization of your product pages using its 10Web drag-and-drop builder powered by Elementor. You can change layouts, colors, fonts, background and whatever you wish for. 10Web also allows to add custom HTML and editing all the existing sections with coding, giving you a full flexibility. They also have ecommerce widgets to help you easily add ecommerce elements with drag-and-drop functionality.
Payment processing
BigCommerce supports over 65 pre-integrated online payment solutions, serving customers across 230 countries with more than 140 currencies, without charging additional transaction fees for using third-party payment gateways. This approach provides merchants with the flexibility to choose the best payment solution for their business needs, including the option for custom integration to cater to specific regional payment preferences.
10Web allows you to activate 10Web Payments for processing your payments for your store. In this case the transaction fees are from 2.9% to 1% depending on the plan. You can also add different payment methods such as WooPay, Paypal Stripe and many others.
Considering the features, availability, cost, and flexibility, BigCommerce appears to be a more robust and flexible ecommerce solution compared to 10Web. However, if you are looking for an AI-powered platform with easy-to-use features and flexible customization options, 10Web might be a better choice.
Website Editors
Website EditorsEvaluates the platforms’ website building and editing capabilities.Score Components:
- Customization tools (40%): Range and power of editing features.
- Editor usability (30%): User experience within the editor.
- Design flexibility (20%): Freedom in layout and design changes.
- Update and maintenance ease (10%): Simplicity of updating and maintaining the site.
7.9
8.9
🏆
Winner: 10Web
. 10Web, with a score of 8.9, offers an editor based on the powerful and flexible Elementor page builder, renowned for its user-friendly interface and extensive customization capabilities. This integration allows users to leverage Elementor’s drag-and-drop functionality, enabling the creation of complex layouts and designs without needing to write code. The editor offers a wide array of widgets, style options, and design elements, making it possible to craft fully customized and responsive websites with ease.
BigCommerce’s editor, scoring 7.9, offers an extensive set of tools designed for creating professional and engaging online stores without requiring coding knowledge. It provides a user-friendly drag-and-drop interface, robust eCommerce capabilities including product management and secure payment processing, and customizable templates to match brand aesthetics. The platform also features powerful SEO and marketing tools, app integrations for extended functionality, and comprehensive analytics to track website performance.
Mobile editor/app
7.5
7.0
🏆
Winner: BigCommerce
. Both BigCommerce and 10Web offer mobile capabilities, but they differ in their approach. BigCommerce has a mobile app, but it doesn’t allow for website editing. Instead, it focuses on providing access to the dashboard, analytics, orders, and product management. This approach is beneficial for users who need to manage their online stores on the go, but it doesn’t offer the flexibility of full website editing.
On the other hand, 10Web doesn’t have a specific mobile app for editing, but it offers a mobile-optimized web version that includes all the functionalities of the desktop version. This approach provides a more comprehensive editing experience, but it may not be as convenient as a dedicated mobile app.
In summary, while both platforms offer mobile capabilities, BigCommerce’s dedicated mobile app provides a more streamlined experience for managing an online store, earning it a slightly higher mobile editor score. However, users looking for a more comprehensive mobile editing experience may prefer 10Web’s mobile-optimized web version.
Product testing options
Product Testing OptionsAssesses the options for trying out platform features before commitment.Score Components:
- Trial quality (40%): Extent and usefulness of the trial or free version.
- Feature accessibility (30%): How many features are available to test.
- Trial duration (20%): Length of the trial period.
- Ease of transition (10%): Smoothness of moving from trial to paid plans.
7.3
7.6
Overall Result
:
10Web wins
. 10Web scores slightly higher than BigCommerce with a score of 7.6 against 7.3. Both platforms offer trial versions, with BigCommerce offering a 14-day free trial and 10Web offering a 7-day free trial for up to 10 websites. However, 10Web stands out by offering a free version for AI-generated websites and the possibility to test all premium features during the trial period.
|
|
|
|
|---|---|---|
|
Free Plan |
No |
Yes (Only for AI generated website) |
|
Trial Duration |
14 days |
7 days (up to 10 websites) |
|
Testing Premium Features |
Yes, during free trial |
Yes, during free trial |
|
Money Back Guarantee |
No | No |
Price
PriceLooks at the cost-effectiveness and value for money of each platform.Score Components:
- Plan value (40%): What each pricing tier offers.
- Transparency and clarity (30%): Clearness of pricing structures.
- Flexibility of plans (20%): Range of options to suit different budgets.
- Hidden costs (10%): Additional expenses not included in the plan.
7.4
8.2
10Web offers a more affordable starting price and a higher discount for annual subscriptions compared to BigCommerce. However, BigCommerce offers a comprehensive Enterprise plan for large-scale businesses.
|
|
|
|
|---|---|---|
|
$0-$10 |
No offering at this amount. |
Agency Ultimate (Starting from $6 per hosted website): Best for large scale digital agencies, 20+ websites with all premium features, 300K+ monthly visitors, 100GB+ SSD, unlimited AI assistant, VIP priority support, 100GB+ CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1 Website with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites. |
|
$10-$20 |
No offering at this amount. |
AI Starter ($20/month): Suitable for individuals and small businesses, up to 5K words Elementor AI assistant, 10K monthly visitors, 10GB SSD storage, Automated 1-click migration, Custom domain, Free SSL certificate, SEO optimization, possibility to include Cloudflare CDN for additional fee. Value for price: 7.5 |
|
$20-$30 |
No offering at this amount. |
AI eCommerce Starter ($21/month): Ideal for startups; includes WooCommerce integration, 10K words Elementor AI assistant, up to 30K visitors, 10GB SSD, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, possibility to include Cloudflare CDN for additional fee. Value for price: 8.5 |
|
$25-$30 |
No offering at this amount. |
AI Premium ($30/month): Best for professional websites, up to 50K words Elementor AI assistant, 50K monthly visitors, 15GB SSD, Automated 1-click migration, Custom domain, Free SSL certificate, SEO optimization, possibility to include Cloudflare CDN for additional fee. Value for price: 8.0 |
|
$30-$45 |
Standard ($39.00/month): Unlimited products, file storage, and bandwidth, suitable for small businesses. Limited to $50k in online sales per year and up to 4 inventory locations. Value for price: 7.0 |
AI Ultimate ($45/month): Aimed at high traffic websites, unlimited Elementor AI assistant, 200K monthly visitors, 20GB SSD, VIP priority support, Automated 1-click migration, Custom domain, Free SSL certificate, Multisite support, SEO optimization, Cloudflare CDN, 10x faster load times. Value for price: 9.0 |
|
$45-$47 |
No offering at this amount. |
AI eCommerce Premium ($46/month): For medium-sized businesses scaling up; premium WooCommerce features, 50K words Elementor AI assistant, up to 210K visitors, 25GB SSD, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, Cloudflare CDN Value for price: 9.5 |
|
$47-$50 |
No offering at this amount. |
Agency Starter ($48/month): Best for starting agencies, 3 websites with all premium features, 50K montly visitors, 15GB SSD, VIP priority support, up to 50K words AI assistant, 100GB CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1 Website with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites. Value for price: 8.5 |
|
$80-$110 |
Plus ($105.00/month): Includes Standard features, plus customer segmentation and abandoned cart saver. Limited to $180k in online sales per year and up to 5 inventory locations. Value for price: 7.5 |
Agency Premium ($85/month): Best for growing agencies, 10 websites with all premium features, 100K monthly visitors, 50GB SSD, VIP priority support, unlimitied AI assistant, 100 GB CDN bandwith, Ecommerce functionality, Convert a website to WordPress, Free SSL certificate, Manage all your client’s websites in the same interface, Separate workspace for each of your clients, Unlimited 1-click migrations, White label, Multisite support, User and team management, Full website optimization, 1+ Websites with CDN, possibility to add additional CDN for other websites. Possibility to buy additional websites. Value for price: 9.0 |
|
$200+ |
Pro ($399.00/month): All Plus features, plus Google customer reviews and advanced search filters. Limited to $400k in online sales per year, and up to 8 inventory locations. Additional $150/month for every $200k in online sales. Value for price: 8.0 |
Dedicated Hosting ($250/month): Suitable for high-traffic ecommerce websites with dedicated hosting services, unlimited Elementor AI assistant, 400K+ monthly visitors, 100GB+ SSD, VIP priority support, Custom Domain, Premium tamplates and Widgets, Product page customization with AI, Product Description generation with AI, Easy to use dashboard for managing products, Inventory and order tracking, Automated 1-click migration, Free SSL certificate, 90+ PageSpeed score,SEO optimization, Cloudflare CDN Value for Price: 9.0 |
location. As a result in rare cases the prices displayed here can differ from the ones you see on their
websites.
Hosting quality
Hosting
qualityExamines the reliability and performance of the hosting solutions.Score Components:
- Uptime (40%): Consistency and reliability of website availability.
- Speed (30%): Loading times and performance.
- Bandwidth and storage (20%): Sufficiency of resources provided.
- Data centers (10%): Quality and distribution of hosting infrastructure.
7.8
8.7
🏆
Winner: 10Web
10Web’s managed hosting, powered by Google Cloud, offers superior speed and scalability, with a range of plans to accommodate different traffic volumes and storage needs. BigCommerce provides reliable cloud hosting, but with limited backup options and undisclosed data center locations. 10Web’s transparency and performance earn it a higher rating.
|
|
|
|
|---|---|---|
|
Do they offer hosting? |
Yes, scalable cloud hosting, with unlimited storage and bandwidth, but limited backup possibilities |
Yes, 10Web offers the best super-fast hosting in the market. It is powered by Google Cloud and is included for free in all their plans. Depending on the pricing plan, the hosting offers from 10K monthly visitors to 300K+, and from 10GB to 100GB+ SSD storage. They also have a full elastic scaling if you need more storage than included in corresponding pricing plans. 10Web also provides back-end speed optimization thanks to its infrastructure which makes it the best hosting available for building your website. |
|
Data Centers: |
BigCommerce does not disclose the locations of its data centers |
10Web has 12 data centers located across the world. When creating your website you can select on which data center you want to host your website. Thanks to the abundance of data centers your website will load very quickly for your main target audience |
|
Type of hosting: |
Cloud Hosting |
Managed hosting |
|
Uptime: |
99.9% |
99.9% |
|
Uptime Guarantee: |
Yes, 99.99% |
Yes, 99.9% |
Website Speed Optimization
Website Speed OptimizationEvaluates optimization of website loading timesScore Components:
- PageSpeed Score (30%): Google’s score indicating performance optimization.
- Loading Time (30%): The average time until a website is fully interactive.
- Mobile Optimization (15%): Optimization effectiveness for mobile devices.
- Resource Optimization (15%): Optimizing images, scripts, and other heavy resources.
- CDN Usage (10%): Use of CDN to enhance speed across geolocations.
7.6
9.5
🏆 Winner: 10Web
Both BigCommerce and 10Web prioritize website performance and speed, but 10Web’s comprehensive optimization strategies and focus on Core Web Vital improvements give it an edge over BigCommerce.
|
|
|
|
|---|---|---|
|
Focus |
Image Optimization, Code minification, Optimized templates, Using AMP, Caching |
Cloudflare Enterprise CDN, CSS & HTML minification and compression, JS minification and compression, Image lazyload, iFrame and video lazyload, Page and resources cache, Use of critical CSS, Image optimization, Full website caching, Optimizing font delivery, Delay or removal of non-critical third-party JS, Converting image format to WebP, Container-specific image resizing |
|
Performance Tools |
Built-in tools for CVW improvements |
Advanced techniques for speed and security improvements |
|
Load Times |
Varies depending on optimization and website complexity |
Under 100ms TTFB |
|
Page Speed Scores Range |
Varies depending on optimization and website complexity |
90+ |
|
Core Web Vitals Improvement |
Provides users with many tools for CVW improvements |
Focuses on core web vital improvements, emphasizing website speed, responsiveness, and visual stability |
10Web, an AI-powered platform designed to simplify the process of creating and managing WordPress websites, places a strong emphasis on website speed optimization. It utilizes a comprehensive set of strategies, including Cloudflare Enterprise CDN, CSS & HTML minification and compression, JS minification and compression, Image lazyload, iFrame and video lazyload, Page and resources cache, Use of critical CSS, Image optimization, Full website caching, Optimizing font delivery, Delay or removal of non-critical third-party JS, Converting image format to WebP, and Container-specific image resizing. These optimizations contribute to better scores in Google’s Core Web Vitals, which are crucial for SEO and user experience. 10Web’s PageSpeed score is consistently above 90, and it boasts a Time to First Byte (TTFB) of under 100ms.
BigCommerce, a comprehensive e-commerce platform, also prioritizes website performance and speed. It offers a range of strategies for speed optimization, including Image Optimization, Code minification, Optimized templates, Using AMP, and Caching. However, its load times and PageSpeed scores vary depending on optimization and website complexity, which makes it less predictable than 10Web. BigCommerce provides users with many tools for Core Web Vital improvements, but it doesn’t specify the impact of these tools on the overall website performance.
Get a head start on website creation with AI
Create a custom website tailored to your business needs 10X faster with 10Web AI Website Builder!
No credit card required
Plugins and integrations
Plugins and integrationsMeasures the range and effectiveness of additional plugins and integrations.Score Components:
- Variety of options (40%): Range of available add-ons.
- Integration smoothness (30%): Ease of integrating plugins into the site.
- Quality of plugins (20%): Functionality and reliability of the options.
- Custom integration capabilities (10%): Support for custom or third-party integrations.
7.7
9.1
🏆 Winner: 10Web.
With a score of 9.1, 10Web takes the lead in this category. Built on WordPress, 10Web offers access to an extensive library of both free and premium WordPress plugins, allowing for unparalleled flexibility and customization of websites. BigCommerce, scoring 7.7, also supports a wide array of apps and integrations, but the vast ecosystem offered by 10Web gives it the edge in this category.
Marketing Features
Design FunctionalitiesRepresents how well each platform allows for creative design and customization of websites.Score Components:
- Template Variety (30%): Range and quality of design templates.
- Customization (30%): Flexibility and options for design alterations.
- User Interface (20%): Ease and intuitiveness of the design process.
- Responsiveness (10%): Adaptability to different devices and screen sizes.
- Innovation (10%): Unique design features and tools.
7.9
7.2
🏆
Overall Winner: BigCommerce
. BigCommerce stands out for its comprehensive e-commerce marketing tools, especially in SEO, email marketing, and analytics. 10Web, while offering a range of marketing features, relies heavily on third-party plugins for functionalities like email marketing, analytics, and ads and promotions.
|
|
|
|
|---|---|---|
|
SEO Tools |
|
AI Assisted |
|
Email Marketing |
Integrates with various services |
In their roadmap |
|
Blogging |
|
|
|
Social Media Integration |
|
Free plugins available |
|
Analytics and Reporting |
|
Free plugins available |
|
Ads and Promotions |
Through third-party integrations |
Free plugins available |
Customer Support
Customer supportEvaluates the quality and availability of support options.Score Components:
- Response time (40%): Speed of support responses.
- Support quality (30%): Effectiveness and helpfulness of the support.
- Availability (20%): Range of support channels (phone, chat, email).
- Resource richness (10%): Quality of self-help and educational materials.
8.7
9.1
🏆 Winner: 10Web
. In the BigCommerce vs 10Web comparison, 10Web takes the lead with a higher customer support score of 9.1 compared to BigCommerce’s 8.7. 10Web’s 24/7 customer support is highly praised for its responsiveness and expertise, particularly benefiting startups and businesses that require reliable support. The AI-powered live chat provides instant access to educational resources and help center articles, enhancing the self-help support experience.
BigCommerce also offers robust 24/7 customer support through phone, email, and live chat, ensuring global accessibility. The platform provides dedicated phone lines for several regions and an extensive knowledge base, supplemented by active community forums. Enterprise customers benefit from express routing and priority support, ensuring quicker resolution of inquiries. However, despite these strong offerings, 10Web’s superior support score and AI-driven assistance give it the edge in this category.
Security
SecurityLooks at the platforms’ security measures and data protection.Score Components:
- Data protection (40%): Safeguards for user and customer data.
- SSL and encryption (30%): Implementation of secure connections.
- Compliance (20%): Adherence to industry security standards.
- Regular updates (10%): Frequency of security updates and patches.
8.9
9.2
🏆
Winner: 10Web
. 10Web’s security measures are top-notch, offering automated real-time backups, security scanning, and hack cleanup services. Their commitment to data protection and prevention of unauthorized access and data breaches provides users with peace of mind regarding the safety of their online presence.
BigCommerce also prioritizes security, adhering to international regulations like GDPR and CCPA, employing data encryption, and conducting regular security audits. However, 10Web’s comprehensive security measures and higher security score give it the edge in this comparison.
AI Capabilities
AI capabilitiesMeasures the effectiveness of AI-driven features and tools.Score Components:
- Automation efficiency (40%): Impact of AI on streamlining processes.
- Personalization (30%): AI-driven customization for users or customers.
- AI-Assisted design (20%): Role of AI in website design and functionality.
- Data analysis (10%): Use of AI in interpreting user data and analytics.
7.3
9.2
|
|
|
|
|---|---|---|
|
AI Website Builder |
|
10Web’s AI Website Builder offers automatic website generation based on user’s specific needs |
|
AI Ecommerce Features |
Personalized product recommendations, AI on-site search, and AI powered chatbots |
AI for generating functional ecommerce stores, product descriptions, and visuals |
|
AI Content Generation |
AI-powered writing tools for creating product descriptions and SEO metadata |
AI for generating SEO-optimized content, personalization of content and styles |
|
Additional AI Features |
AI-driven data analytics, Maisie AI chatbot for sales, customer service, and marketing list growth |
Integration with AI powered WordPress plugins or Elementor widgets |
🏆 Winner: 10Web
. 10Web, with a score of 9.2, offers a wide range of AI features including an AI website builder, AI for generating ecommerce stores, product descriptions, and visuals, and AI for generating SEO-optimized content. It also offers personalization of content and styles based on client’s preferences.
BigCommerce, with a score of 7.3, offers AI-powered apps for personalized product recommendations, on-site search, and chatbots. It also has AI content generation features for creating product descriptions and SEO metadata. However, it does not have an AI website builder.
User Management
User ManagementAssesses the platforms’ capabilities in managing user roles, permissions, and accessibility.Score Components:
- Role Customization (40%): Flexibility in creating and defining user roles and
permissions. - Ease of Management (30%): User interface and tools for managing users.
- Access Control (20%): Effectiveness of access control measures for different user
levels. - Scalability (10%): Ability to manage a growing number of users efficiently.
8.9
8.7
🏆 Winner: BigCommerce
. Both BigCommerce and 10Web offer a range of user roles with varying levels of access, but they differ in their approach to simultaneous editing and customization of roles.
- BigCommerce allows an unlimited number of staff accounts with various roles and permissions.
- 10Web’s user management feature enables website administrators to assign specific tasks and access levels to team members, facilitating collaboration while maintaining site security. However, 10Web lacks the ability for simultaneous editing.
BigCommerce User Roles and Access Levels:
| Role | Description | Access Highlights |
|---|---|---|
| Sales Staff | Enables all Sales Staff permissions | Manage, edit, and add orders, finalize manual orders with manual payments, manage returns, capture funds, and refund orders, manage and edit customers, manage and edit product reviews, manage legacy coupons and promotions, use Image Manager |
| Sales Manager | Enables all Sales Staff and Sales Manager permissions | Includes Sales Staff permissions, manage, create, edit, and delete products, manage product options and categories, export orders, manage customer store credit and export customers, manage blogs, brands, and various reports, edit inventory and manage channels |
| Store Administrator | Enables all Sales Staff, Sales Manager, and System Admin permissions | Includes Sales Staff and Sales Manager permissions, manage users and form fields, manage settings, manage payments, shipping, and tax settings, import catalog entities and customers, access store design tools and Page Builder, manage customer groups, take store down for maintenance |
| Store Owner | Includes all permissions and is the person financially responsible for the account; this role has exclusive access to various account-related features. | Full access to all permissions and features across the platform, exclusive access to account-related features and settings not available to other roles |
| Custom | Use this option to create your own combination of permissions. You can also opt to customize one of the other roles. | Customize permissions based on specific needs, mix and match permissions from different roles to create a unique role with tailored access |
10Web User Roles and Access Levels:
| Role | Description | Access Highlights |
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| Admin | Has comprehensive access to workspace features, enabling full operational control except for managing other users. | Full feature access (except user management), access to billing |
| Contributor | Focuses on website management within the workspace, ideal for those leading development or project management. | Manage websites (add, remove, manage), no access to user management, white label, and billing |
| Member | Engaged in specific tasks, often contributing to or reviewing projects, with limited access. | Access only to selected websites (live or staging), ideal for clients, developers, designers, marketers |
Additional Features
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SSL Certificate |
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Custom Domain |
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Free Custom Domain Included |
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International Domains |
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Mobile Responsive |
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Page Speed |
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Website Builder Mobile App |
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Convert a Website To An App |
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Website Analytics |
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Multilingual Sites |
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Multiple Users |
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User Feedback
User feedback on BigCommerce highlights a mix of experiences, with positive remarks on its ease of use, SEO configuration, and strong support team. However, significant criticisms include its lack of suitability for businesses with brick-and-mortar locations, due to issues with POS integration and sales tracking, as well as its inflexibility with customization and additional costs for necessary features. Additionally, concerns were raised about the platform’s steep learning curve for beginners, limitations in product variation and design options, and difficulties with order management. Despite these challenges, some users appreciate the platform’s ability to quickly launch and reliably host stores, alongside its potential for scalability and e-commerce growth.
Reviews of 10Web on G2 highlight its exceptional customer support, with users appreciating the responsiveness and expertise provided. The platform is praised for its ease of use, AI-driven technology for website building, and comprehensive WordPress integration. While some users note a learning curve and the need for additional development for complex features, the overall sentiment is positive. Users value the platform for simplifying the website development process, offering reliable hosting, and enhancing productivity with its AI tools. Concerns are minor and typically revolve around pricing and initial setup challenges.
The making of this blog
We followed a clear, step-by-step process to write and research this article.
FAQ
Which platform is better for ecommerce, BigCommerce or 10Web?
Can I use 10Web for creating informational and business websites?
How do BigCommerce and 10Web compare in terms of design and customization?
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How do the platforms compare in terms of plugins and integrations?
Which platform has better marketing features?
How does customer support compare between BigCommerce and 10Web?
Which platform is more secure?
How do BigCommerce and 10Web utilize AI capabilities?
Which platform is better for user management?
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